Business Continuity Plan

Business Continuity Plan (BCP)

Bank Nizwa is committed to safeguard the interests of its customers, employees and stakeholders in the event of a disaster or significant disruption that may affect its operations and premises. The Bank has developed a Business Continuity Plan and put into practice for both Banking Operations and Technology related procedures, in times of contingency. The plan is designed to facilitate the continuity of the critical business processes in the event of various disaster scenarios and is in line with the guidelines issued by the Central Bank of Oman.

Contacting Us

Our toll free number is accessible 24 hours and it is our priority to ensure that our call center services are available through an alternate destination as part our BCP strategy. However, if after a significant business disruption you cannot contact us as you usually do at 800 700 60 or 00968 2495 0500, please visit http://www.banknizwa.om/contact/business-continuity-plan/ for the latest information, updates and advise on alternative options to reach us.

In times of contingency, please refer to the details:

*Please note that you may access your account at all times through your Bank Nizwa Master Card which can be used at any other bank ATM and all merchants accepting Master Card.